Privacy Policy

Last updated: December 2024

Data Controller

nephira B.V. is the data controller responsible for your personal data. Our contact details are:

• Company: nephira B.V.
• Address: Kerkstraat 297, 5650 CL Eindhoven, North Brabant, Netherlands
• Registration Number: 94270815
• VAT Number: NL879561423B01
• Email: privacy@nephira.pro
• Phone: +31 403994624

Data Collection

The data we collect includes personal information that you provide to us directly and information that we collect automatically when you use our website and services. This includes:

Information You Provide

• Contact information (name, email address, phone number)
• Project details and service inquiries
• Communication preferences
• Any other information you choose to provide through our contact forms or communications

Information We Collect Automatically

• Website usage data and analytics
• IP address and browser information
• Device and connection information
• Cookies and similar tracking technologies

How We Use Your Information

We explain how we use your information for legitimate business purposes under GDPR. The legal basis for processing your personal data includes:

Legitimate Interest

• To respond to your inquiries and provide customer service
• To improve our website and services
• To send relevant business communications
• To analyse website usage and optimise user experience

Contract Performance

• To provide construction and site development services
• To manage project communications and updates
• To process payments and maintain business records

Legal Compliance

• To comply with legal obligations and regulations
• To maintain records as required by law
• To respond to legal requests and protect our rights

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specifically:

• Contact form submissions: 3 years from last contact
• Customer project data: 7 years after project completion
• Website analytics: 26 months
• Marketing communications: Until you unsubscribe or withdraw consent

Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following circumstances:

• With trusted service providers who assist in our business operations
• When required by law or to protect our legal rights
• With your explicit consent
• In connection with a business transfer or acquisition

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your personal data
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use, please refer to our Cookie Policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Staff training on data protection practices

International Data Transfers

We primarily process your data within the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place, such as adequacy decisions or standard contractual clauses.

Children's Privacy

Our services are not directed to children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to contact us regarding data protection matters, please reach out to us:

• Email: privacy@nephira.pro
• Phone: +31 403994624
• Post: nephira B.V., Kerkstraat 297, 5650 CL Eindhoven, North Brabant, Netherlands

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data protection rights have been violated.